{"product_id":"123123shipping-protection","title":"Loss, Theft \u0026 DamageProtection","description":"\u003cp\u003e\u003cstrong\u003eLoss, Theft \u0026amp; Damage Protection Terms \u0026amp; Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is Loss, Theft \u0026amp; Damage Protection?\u003c\/strong\u003e\u003cbr\u003eOur goal is to help ensure your order reaches you safely and without unnecessary complications. Loss, Theft \u0026amp; Damage Protection is an optional premium service that gives you priority assistance and faster resolution when unexpected shipping issues occur. For a small flat fee, your order is protected against carrier-related damage, lost shipments, and theft that takes place while the package is in transit.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Coverage Period\u003c\/strong\u003e\u003cbr\u003eProtection starts as soon as your package leaves our fulfillment center and remains active until the shipment is successfully delivered to the address entered during checkout.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Covered Events\u003c\/strong\u003e\u003cbr\u003eThis protection applies to the following situations when they occur strictly \u003cstrong\u003eduring transit\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eLoss:\u003c\/strong\u003e The shipping carrier officially confirms that the package has been lost, or the tracking information has shown no update for more than 15 consecutive business days.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDamage:\u003c\/strong\u003e Your items arrive physically damaged, broken, or unusable as a result of mishandling by the carrier.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTheft (In-Transit):\u003c\/strong\u003e The package is intercepted or stolen \u003cstrong\u003ebefore\u003c\/strong\u003e it reaches the final delivery address.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. Exclusions (What is NOT Covered)\u003c\/strong\u003e\u003cbr\u003eTo maintain fair and affordable coverage, this protection does \u003cstrong\u003enot\u003c\/strong\u003e apply to the following circumstances:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eShipping addresses that are incorrect or incomplete because of information provided by the customer during checkout.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePackages that the carrier has marked as \"Delivered\" but that are later reported missing, including porch theft or packages left unattended after delivery.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDelivery delays resulting from customs inspections, import-clearance issues, or weather-related events.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Fast-Track Claims Process\u003c\/strong\u003e\u003cbr\u003eSubmitting a claim is simple. Please contact our support team within \u003cstrong\u003e7 days\u003c\/strong\u003e of your scheduled delivery date.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRequired Evidence:\u003c\/strong\u003e Provide your order number along with clear photos showing the damaged packaging and\/or damaged contents.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFor Theft\/Loss:\u003c\/strong\u003e We may ask for a formal investigation or inquiry reference number, or confirmation from the shipping carrier.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5. Resolution: Refund or Replacement\u003c\/strong\u003e\u003cbr\u003eAfter your claim has been reviewed and approved, we will prioritize the resolution and, at our discretion, provide one of the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eReplacement:\u003c\/strong\u003e A brand-new replacement item will be sent to you at no additional cost, with expedited handling.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRefund:\u003c\/strong\u003e You will receive a full refund for the affected item's purchase price. The \u003cstrong\u003e$4.99 protection fee is excluded from the refund\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e6. Fees and Opt-Out Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFee:\u003c\/strong\u003e Loss, Theft \u0026amp; Damage Protection is available for a non-refundable fee of \u003cstrong\u003e$4.99 USD\u003c\/strong\u003e per order.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eAutomatic Protection:\u003c\/strong\u003e For added convenience and security, Loss, Theft \u0026amp; Damage Protection is \u003cstrong\u003eautomatically added\u003c\/strong\u003e to your order during checkout.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eOpt-Out:\u003c\/strong\u003e If you prefer to accept the risk of possible loss or damage yourself, you may decline the protection by unchecking the protection option \u003cstrong\u003ebefore\u003c\/strong\u003e completing your purchase.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOnce your order has been dispatched, the protection service is considered active and the protection fee becomes non-refundable.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e7. Limitation of Liability\u003c\/strong\u003e\u003cbr\u003eOur maximum responsibility under this protection is limited to the actual purchase value of the covered items. The protection does not provide compensation for indirect, incidental, or consequential losses or damages.\u003c\/p\u003e","brand":"Avelunori","offers":[{"title":"Default Title","offer_id":45132501811266,"sku":"shippingprotection","price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0697\/7788\/3202\/files\/2420329.webp?v=1788346950","url":"https:\/\/avelunori.com\/products\/123123shipping-protection","provider":"Avelunori","version":"1.0","type":"link"}