Privacy Policy

Privacy Policy

Last Updated: February 9, 2026

Avelunori respects the privacy of every customer and visitor who accesses or interacts with our website. This Privacy Policy explains the types of personal information we may collect, how that information may be used, the measures we take to protect it, and the circumstances under which information may be disclosed to third parties.

By visiting our website, creating an account, communicating with us, or placing an order, you acknowledge the privacy and data-handling practices described in this policy.

1. Personal Information We Collect

We collect certain information that is necessary to operate our online store, securely process orders, provide customer assistance, and improve the overall experience of using our website.

Information You Provide Directly

We may collect personal information when you:

  • Place an order for a product

  • Create or register a customer account

  • Subscribe to our mailing list

  • Contact our customer support team

  • Submit information through forms available on our website

Depending on how you interact with us, this information may include:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping or delivery address

  • Account information

  • Order details

  • Payment-related information

Information Collected Automatically

When you visit, browse, or otherwise use our website, certain technical and usage information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system details

  • Pages viewed

  • Website activity and interactions

  • Referral source information

  • Cookie identifiers and similar tracking information

Further information regarding cookies and related technologies is provided in Section 5 of this Privacy Policy.

2. How We Use Personal Information

The personal information we collect may be used for legitimate operational and business purposes, including those described below.

Processing and Fulfilling Orders

We may use customer information to authorize and process payments, prepare orders for shipment, coordinate delivery, send order confirmations, and provide shipping, tracking, or fulfillment updates.

Improving Our Website and Services

Information may be analyzed to help us understand customer preferences, improve website functionality, refine our product selection, and provide a more relevant and convenient shopping experience.

Customer Communications

We may use your contact information to respond to inquiries, address customer service requests, provide important service notifications, or communicate information relating to your purchases.

If you have voluntarily chosen to receive marketing communications, we may also send you information concerning new products, promotions, discounts, special offers, or other marketing content.

Fraud Prevention and Security

Personal, transaction, and technical information may be used to identify suspicious activities, prevent unauthorized purchases, reduce fraudulent transactions, protect our website and systems, and enforce applicable store policies.

3. Data Security and Protection

Avelunori takes reasonable administrative, organizational, and technical measures designed to help protect personal information against unauthorized access, alteration, misuse, disclosure, or loss.

Secure Data Transmission

Sensitive payment information is transmitted using Secure Socket Layer technology and is encrypted by the payment processor or payment gateway responsible for handling the transaction.

Limited Access

Personal information is maintained within secured systems and is accessible only to authorized individuals who require such information to perform their assigned responsibilities. Authorized personnel are expected to maintain the confidentiality of customer information.

Payment Card Information

Avelunori does not store complete credit card or debit card details on its own servers after a transaction has been completed. Payment information is processed by authorized third-party payment providers according to their respective security procedures and standards.

Although we use reasonable safeguards to protect information, no electronic storage method or internet-based transmission system can be guaranteed to be completely secure.

4. Sharing Information With Third Parties

Avelunori does not sell, trade, or provide personally identifiable customer information to unrelated third parties for their independent use.

However, certain information may be shared with carefully selected service providers that assist us in operating our website, processing payments, fulfilling and delivering orders, providing customer support, analyzing website performance, preventing fraudulent activity, or carrying out other necessary business operations.

These service providers may access customer information only to the extent necessary to perform services on our behalf and are expected to handle such information appropriately.

Advertising and Marketing Partners

Certain advertising, analytics, and marketing providers may use cookies, pixels, tags, tracking technologies, or similar tools through our website.

These technologies may be used to measure advertising effectiveness, analyze customer activity, better understand website usage, and display advertisements that may be more relevant to individual users.

Such partners may collect information relating to browsing behavior across websites, applications, devices, or services over a period of time.

Our advertising and technology partners may include:

Information collected by these companies is governed by their own privacy policies and business practices. Customers may review the privacy notices above, adjust browser settings, or use available platform controls to manage personalized advertising preferences.

5. Cookies and Similar Technologies

Avelunori uses cookies and related technologies in connection with our website.

Cookies are small data files stored on a browser, computer, mobile device, or similar device when a website is accessed. They help websites recognize devices, remember certain preferences, provide essential functions, and gather information about how websites are used.

We may use the following categories of cookies:

Essential Cookies

These cookies are necessary for fundamental website and store operations, including customer account access, shopping cart functionality, security features, and checkout processing.

Performance and Analytics Cookies

These cookies and similar technologies help us understand how visitors navigate our website, which pages they view, how they interact with the site, and where improvements may be appropriate.

Advertising Cookies

Advertising and marketing cookies may be used by Avelunori or third-party partners, including Meta and AppLovin, to measure advertising performance and display promotional content that may be relevant to a visitor’s interests.

For more information about cookies commonly used by Shopify, please visit:

https://www.shopify.com/legal/cookies

Most browsers allow users to reject, restrict, block, or delete cookies through browser settings. Please note that disabling certain cookies may reduce website functionality or prevent some features of our store from operating properly.

6. Third-Party Websites and External Links

Our website may contain links to websites, applications, online platforms, or other services operated by third parties.

These third-party services operate independently from Avelunori and may maintain different privacy policies, security standards, and data-handling practices.

We do not control and are not responsible for the content, privacy practices, security procedures, activities, or policies of third-party websites or services.

Customers should review the applicable privacy policy of any external website or service before providing personal information.

7. California Online Privacy Protection Act

In accordance with the California Online Privacy Protection Act, Avelunori follows the practices described below:

  • Visitors may browse certain areas of our website without registering an account or identifying themselves.

  • A link to this Privacy Policy is made available in an accessible location on our website.

  • Material updates or revisions to this Privacy Policy will be published on this page.

  • Customers may request updates or corrections to their personal information by contacting us or accessing their customer account where that functionality is available.

Do Not Track Requests

Where a supported browser-based Do Not Track setting is enabled, we honor the signal by refraining from using applicable tracking, advertising, or cookie technologies described in this Privacy Policy to the extent technically supported.

8. Children’s Privacy

Avelunori does not knowingly request or intentionally collect personal information from children under 13 years of age.

If a parent or legal guardian believes that a child has provided personal information to us, they should contact Avelunori as soon as possible.

After receiving a valid request, we will take reasonable steps to identify and remove the relevant information from our systems.

9. Fair Information Practices and Data Incidents

We recognize the importance of Fair Information Practice principles and their role in protecting customer privacy.

If a data security incident occurs that affects customer information, Avelunori intends to take the following actions:

  • Notify affected individuals by email within seven business days

  • Publish a website notification within seven business days

Any notification will be made in accordance with applicable legal requirements and based on the information reasonably available regarding the incident.

10. Email Communications and CAN-SPAM Compliance

Email addresses may be collected and used to process customer orders, provide support, send transaction confirmations, and communicate shipping, account, or order-related information.

Customers who voluntarily subscribe to promotional communications may also receive marketing emails concerning new products, discounts, promotions, special offers, or other relevant announcements.

To comply with the CAN-SPAM Act, Avelunori follows these practices:

  • Email subject lines and sender information will not be intentionally false or deceptive.

  • Promotional messages will be identified appropriately.

  • Marketing emails will provide customers with a method to unsubscribe.

  • Unsubscribe and opt-out requests will be processed as promptly as reasonably possible.

  • Customers may stop receiving promotional emails by following the unsubscribe instructions provided at the bottom of applicable marketing messages.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related messages concerning orders, customer accounts, refunds, security matters, or customer support.

11. Updates to This Privacy Policy

Avelunori may update or revise this Privacy Policy when necessary to reflect changes to our business practices, website functionality, legal obligations, technologies, services, or data-processing activities.

Any revised Privacy Policy will be published on this page. The “Last Updated” date displayed at the beginning of this policy indicates when the most recent revision became effective.

Your continued access to or use of our website after an updated Privacy Policy has been published constitutes acknowledgment of the revised policy.

12. Contact Information

Questions, requests, or concerns regarding this Privacy Policy or Avelunori’s handling of personal information may be submitted using the contact information below.

Email:
support@Avelunori.com

Company Name:
Medseed Trading HongKong Limited

Business Address:
ROOM S068, 2/F, THE CAPITAL, 61-65 CHATHAM ROAD SOUTH, TSIM SHA TSUI, KOWLOON, HONG KONG